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NSW RSA Course — SITHFAB021

Course fee: $170 · Unit: SITHFAB021

Learn with a trainer in a live virtual class or enquire about classroom sessions. Check the delivery mode and times for your chosen session before enrolling.

The fee includes your initial NSW competency-card cost. After successful completion, you receive a Statement of Attainment and NSW RSA interim certificate. The photo competency card is obtained through Service NSW.

RSA – SITHFAB021 Provide Responsible Service of Alcohol | NSW
In New South Wales, RSA training is mandatory for anyone who sells, serves, or supplies alcohol. You must complete RSA training with an Approved Training Provider (ATP) and obtain a competency card to work in the industry.
Official NSW links are available below in Helpful NSW Links.
CERTIFICATE
Same-Day Certification
Upon successful completion of all course requirements.
Before You Enrol
Course Fee
$170
✓ Interim Certificate and NSW RSA Competency Card included
View RSA Dates & Enrol
NSW RSA and RCG approved training provider logo

Reminder: NSW guidance indicates RSA training must be completed through an Approved Training Provider (ATP) and a competency card is required to work in the industry. Use the official links above to verify current requirements.

Check the NSW Approved Provider Directory
Official NSW RSA Information

Course Overview

The SITHFAB021 unit is a nationally recognised unit that equips participants with the knowledge, legal understanding, and practical skills needed to work confidently and compliantly in licensed environments. In NSW, you must complete RSA training through an Approved Training Provider (ATP) and obtain a competency card to work in the liquor industry (Liquor & Gaming NSW / Service NSW).

Who This Course Is Designed For
  • Bars, pubs, clubs, and licensed venues
  • Restaurants, cafés, and hotels
  • Bottle shops and retail liquor outlets
  • Events, festivals, and functions
  • Hospitality, tourism, and customer service roles

Suitable for new entrants and experienced staff who need a current RSA to meet NSW licensing or workplace requirements.

  • Understanding NSW liquor laws, licence conditions, and legal responsibilities
  • Recognising signs of intoxication and alcohol-affected behaviour
  • Implementing harm minimisation strategies
  • Refusing service politely, confidently, and lawfully
  • Managing difficult situations and customer behaviour professionally
  • Applying house policies, incident procedures, and reporting requirements

Aligned with NSW expectations

NSW guidance emphasises RSA training covers liquor laws, responsible service, and harm minimisation, delivered via an Approved Training Provider (ATP), with a competency card required to work.

✔ Work, or plan to work, in a role involving selling, serving, or supplying alcohol

✔ Need a current RSA certificate for employment, licensing, or compliance purposes

✔ Are comfortable working in customer-facing environments

✔ Can follow rules, procedures, and legislative requirements consistently

✔ Are willing to prioritise safety, compliance, and harm minimisation

✔ Want practical skills you can apply immediately in the workplace

No prior experience is required—training is suitable for beginners and experienced staff alike.

Serving alcohol responsibly is a legal obligation and plays a critical role in preventing alcohol-related harm, protecting patrons and staff, and maintaining safe, compliant venues. Employers across NSW actively seek staff who understand their responsibilities and can act confidently in line with the law.

Holding a valid RSA improves employability, workplace confidence, and professional credibility across hospitality and event industries.

RSA Virtual Classroom — NSW
NEW SOUTH WALES · LIVE TRAINER-LED RSA Virtual Classroom Get Certified on the Same Day Learn remotely from your own comfort zone, with your trainer live on screen. No need to attend a classroom — join your trainer online in real time and learn from your own comfort zone.
START 9:00 AM
FINISH 4:00 PM
TRAINING 6 Hours
Your comfort zone. A live trainer. Real-time learning.

Enjoy the convenience of learning remotely from your own comfort zone. Choose a quiet space where you can focus and participate fully. Connect with your trainer and classmates live, ask questions as you learn and practise real workplace situations with guidance along the way. You do not need to attend a physical classroom. Simply join online at the scheduled time and participate with your trainer.

Settle in with your computer or tablet and stay involved throughout the scheduled class. This is a live session, so you must attend at the advertised time and complete all required activities and assessments.

9:00 AM–4:00 PM, Sydney time: 6 hours of training. Certification is issued on the same day after successful completion of all course requirements and verification of your records.
Before Your Class
✓ Complete your required enrolment information before class.
✓ Upload clear copies of your required 100-point ID documents through the student portal before class. Contact us if you need help choosing your documents.
✓ Your USI must be provided and successfully verified.
✓ Complete the required LLND process before the class.
✓ Check your email for your virtual classroom access instructions.
✓ Join at least 10 minutes before the scheduled commencement time.
Device & Technology Requirements
✓ A computer or tablet with a reliable internet connection.
✓ A working camera.
✓ A working microphone.
✓ Working speakers or headphones.
✓ Make sure your browser allows access to your camera and microphone.
✓ Test your camera, microphone and internet connection before class.
A mobile phone alone may make participation, viewing learning material and completing assessments difficult. A computer or tablet is recommended.
Your Learning Environment
✓ Attend from a quiet and suitable learning area.
✓ Choose a location where you can participate without unnecessary interruptions.
✓ Make sure your face can be clearly seen on camera.
✓ Have sufficient lighting and keep your device positioned securely.
✓ Have a pen and notebook available if required.
Attendance & Participation

Attendance and active participation are required for the full scheduled course.

✓ Remain connected for the entire scheduled training session.
✓ Participate in trainer discussions, activities and questions.
✓ Keep your camera on as required for attendance, participation and assessment.
✓ Return promptly after scheduled breaks.
Missing part of the training may mean that required learning or assessment has not been completed and additional attendance may be required.
Course Time & Breaks
✓ Class starts: 9:00 AM
✓ Class finishes: 4:00 PM
✓ Training: 6 hours
NSW virtual RSA training requires at least 6 hours of training, excluding breaks and administrative activities.
Learning Activities & Assessments

RSA is competency-based training. Attendance alone does not mean you have successfully completed the course.

✓ Participate in all required learning activities.
✓ Complete all formative and summative assessment activities.
✓ Complete the final assessment requirements.
✓ Participate in practical or scenario-based activities where required.
✓ Follow your trainer's instructions during assessment.
You must successfully demonstrate all required competencies before certification can be issued.
Your ID Checklist & USI

Get your documents ready early so you can settle in and focus on learning.

✓Before class: submit your required 100 points of identification through the student portal so ATI can check your enrolment details.
✓Photo identification: have your passport, driver licence or other accepted photo ID available. Contact ATI before class if you do not have photo ID.
✓Supporting documents: you may need additional documents, such as a birth certificate, Medicare card or proof of address. Ask ATI to confirm your combination; acceptance and points depend on the applicable ID checklist.
✓Clear uploads: show the whole document, with all details readable and no cropped edges or glare. Include both sides of a card where they contain relevant details.
✓Original documents: keep your original ID available for a private identity check with your trainer if requested. Do not post ID documents in the group chat.
✓Matching details: use your full legal name and correct date of birth. Your enrolment, ID and USI details must match; tell ATI about any difference before class.
✓Name changes: provide supporting evidence where needed, such as a Registry-issued marriage or change-of-name certificate.
✓Your USI: provide your Unique Student Identifier for verification before class. If you already have one, use your existing USI.
✓On the day: join using your full enrolment name and be ready to appear on camera for identity verification.
✓For your NSW competency card: attend Service NSW in person with your interim certificate and 100 points of original ID. Follow the accepted-document checklist on the back of your interim certificate; uploading documents to ATI does not replace this step.
Unsure which ID documents to use, or having trouble uploading them? Contact info@academus.edu.au before your class so we can help.
Manage Your USI ↗ Service NSW ID Requirements ↗
Virtual Classroom Rules
✓ Display your correct name when joining the virtual classroom.
✓ Follow trainer instructions throughout the class.
✓ Mute your microphone when requested.
✓ Participate respectfully with your trainer and other students.
✓ Do not photograph, record or distribute classroom material without permission.
✓ Do not allow another person to complete learning or assessment activities on your behalf.
If You Have a Technical Problem

If your internet, camera, microphone or virtual classroom connection fails:

1 Try to reconnect immediately.
2 Check your internet connection and browser permissions.
3 Close other programs that may be using your camera or microphone.
4 Contact your trainer or Academus Training Institute if you cannot reconnect.
A prolonged disconnection may affect attendance requirements and may require additional training or assessment.
After Successful Completion

After successfully completing all required RSA training and assessment:

✓ You will receive your NSW RSA interim certificate.
✓ The interim certificate is valid for 90 days and allows you to work immediately in relevant NSW roles.
✓ Apply for your NSW competency card as soon as possible.
✓ Take your interim certificate and 100 points of original identification to a Service NSW Centre.
✓ Your initial competency-card cost is included in the NSW RSA course fee.
✓ You can access a digital competency card through the Service NSW app after the required process is completed.
NSW competency cards are generally valid for 5 years. Refresher training is required to renew your RSA competency.
Apply for Competency Card ↗ Competency Card Information ↗
Official NSW RSA Information
NSW RSA Information ↗ Approved Training Providers ↗
Learn in your comfort zone. Connect live. Get certified.
Learn remotely with Academus Training Institute and receive support from your live trainer. Same-day certification after successful completion of all course requirements and verification of your records.
Virtual Classroom · NSW RSA
NSW RSA Classroom — Get Certified on the Same Day
NEW SOUTH WALES · FACE-TO-FACE TRAINING RSA Classroom (Face-to-Face) Get Certified on the Same Day Learn face-to-face with an experienced trainer in a welcoming classroom. Ask questions, practise real workplace situations and build your confidence for work.
START 9:00 AM
FINISH 4:00 PM
TRAINING 6 Hours
Learn together. Practise with guidance. Get certified.

Join Academus Training Institute for an engaging, face-to-face RSA class. Learn alongside other students, ask your trainer questions and develop practical skills through discussions and workplace scenarios.

Attend the training venue listed in your booking confirmation and participate in the full scheduled class.

9:00 AM–4:00 PM, Sydney time: 6 hours of training. Receive your certification on the same day after successful completion of all course requirements and verification of your records.
Before Your Class
✓ Complete your required enrolment information before class.
✓ Upload clear copies of your required 100-point ID documents through the student portal before class. Contact us if you need help choosing your documents.
✓ Your USI must be provided and successfully verified.
✓ Complete the required LLND process before the class.
✓ Check your booking confirmation for the training venue, address and arrival instructions.
✓ Arrive at least 10 minutes before the scheduled commencement time.
What to Bring
✓Your original identification documents for the trainer to check.
✓Your booking confirmation and verified USI details.
✓A pen and notebook for taking notes.
✓Glasses or other learning aids you normally use.
✓Check your booking instructions for any additional items required.
Your Classroom Experience

Enjoy a supportive learning environment with direct guidance from your trainer.

✓Learn face-to-face alongside other students.
✓Ask questions and take part in group discussions.
✓Practise RSA skills through relevant workplace scenarios.
✓Tell us before class if you need learning support or an adjustment.
Attendance & Participation

Attendance and active participation are required for the full scheduled course.

✓ Attend the classroom for the entire scheduled training session.
✓ Participate in trainer discussions, activities and questions.
✓ Complete attendance checks and participate in all trainer-observed activities.
✓ Return promptly after scheduled breaks.
Missing part of the training may mean that required learning or assessment has not been completed and additional attendance may be required.
Course Time & Breaks
✓ Class starts: 9:00 AM
✓ Class finishes: 4:00 PM
✓ Training: 6 hours
NSW RSA classroom training requires at least 6 hours of training, excluding breaks and administrative activities.
Learning Activities & Assessments

RSA is competency-based training. Attendance alone does not mean you have successfully completed the course.

✓ Participate in all required learning activities.
✓ Complete all formative and summative assessment activities.
✓ Complete the final assessment requirements.
✓ Participate in practical or scenario-based activities where required.
✓ Follow your trainer's instructions during assessment.
You must successfully demonstrate all required competencies before certification can be issued.
Your ID Checklist & USI

Get your documents ready early so you can settle in and focus on learning.

✓Before class: submit your required 100 points of identification through the student portal so ATI can check your enrolment details.
✓Photo identification: have your passport, driver licence or other accepted photo ID available. Contact ATI before class if you do not have photo ID.
✓Supporting documents: you may need additional documents, such as a birth certificate, Medicare card or proof of address. Ask ATI to confirm your combination; acceptance and points depend on the applicable ID checklist.
✓Clear uploads: show the whole document, with all details readable and no cropped edges or glare. Include both sides of a card where they contain relevant details.
✓Original documents: bring your original ID documents to class for an identity check with your trainer.
✓Matching details: use your full legal name and correct date of birth. Your enrolment, ID and USI details must match; tell ATI about any difference before class.
✓Name changes: provide supporting evidence where needed, such as a Registry-issued marriage or change-of-name certificate.
✓Your USI: provide your Unique Student Identifier for verification before class. If you already have one, use your existing USI.
✓On the day: arrive using your full enrolment name and present your original ID to the trainer for identity verification.
✓For your NSW competency card: attend Service NSW in person with your interim certificate and 100 points of original ID. Follow the accepted-document checklist on the back of your interim certificate; uploading documents to ATI does not replace this step.
Unsure which ID documents to use, or having trouble uploading them? Contact info@academus.edu.au before your class so we can help.
Manage Your USI ↗ Service NSW ID Requirements ↗
Classroom Rules
✓ Use your full enrolment name when signing in at the training venue.
✓ Follow trainer instructions throughout the class.
✓ Keep your phone on silent and avoid distractions during class.
✓ Participate respectfully with your trainer and other students.
✓ Do not photograph, record or distribute classroom material without permission.
✓ Do not allow another person to complete learning or assessment activities on your behalf.
If You Need Help

Your trainer is there to support your learning.

✓Ask your trainer if you need a topic explained again.
✓Tell your trainer promptly if you have difficulty with a learning activity or assessment.
✓Contact ATI before class if you need help with your enrolment, ID uploads or USI.
✓Contact ATI as soon as possible if you are delayed or unable to attend.
Contact info@academus.edu.au for assistance.
Get Certified on the Same Day

After successfully completing all required RSA training and assessment:

✓ You will receive your NSW RSA interim certificate on the same day after successful completion and verification of your records.
✓ The interim certificate is valid for 90 days and allows you to work immediately in relevant NSW roles.
✓ Apply for your NSW competency card as soon as possible.
✓ Take your interim certificate and 100 points of original identification to a Service NSW Centre.
✓ Your initial competency-card cost is included in the NSW RSA course fee.
✓ You can access a digital competency card through the Service NSW app after the required process is completed.
NSW competency cards are generally valid for 5 years. Refresher training is required to renew your RSA competency.
Apply for Competency Card ↗ Competency Card Information ↗
Official NSW RSA Information
NSW RSA Information ↗ Approved Training Providers ↗
Learn Face-to-Face — Get Certified on the Same Day
Build your RSA skills in the classroom with Academus Training Institute and receive direct support from your trainer. Same-day certification after successful completion of all course requirements and verification of your records.
Face-to-Face Classroom · NSW RSA
Nationally Recognised Training logo

SITHFAB021

Provide Responsible Service of Alcohol

Before You Book Your RSA Course

1. Choose your session. View available dates, delivery mode and session times.

2. Complete enrolment. Provide your USI, required identification and LLND information. Ask us about learning support before your class.

3. Attend and complete assessment. Participate in all required training and practical assessment activities.

4. Complete the card process. After successful completion and verification, use your interim certificate to apply for your NSW competency card.

Read fees, cancellation and refund information · Ask ATI a question