AUSTRALIA · RSA STUDENT SUPPORT
RSA Student Resources Hub
Official state and territory resources to help you manage your RSA qualification, certificates, refreshers and workplace requirements after completing your training.
What is this hub for?
Your RSA course teaches you how to serve alcohol responsibly. This resource hub helps you find the government services and information you may need after or alongside your training.
🔎 Check providers
Confirm approved providers where required.
Confirm approved providers where required.
💳 Manage credentials
Cards, certificates and endorsements.
Cards, certificates and endorsements.
🔄 Refresh training
Find state refresher pathways.
Find state refresher pathways.
💼 Understand your role
Check additional training for certain jobs.
Check additional training for certain jobs.
📚 Official resources
Access regulator guidance and learning tools.
Access regulator guidance and learning tools.
📝 Workplace compliance
Find reporting, records and other tools.
Find reporting, records and other tools.
Resources by State & Territory
Open the jurisdiction where you work or intend to work.
New South Wales (NSW)
Useful for NSW students:
NSW operates a competency-card system. Your interim certificate, physical
card and digital competency card are separate stages of the process.
Training & Provider Resources
Find an Approved Training Provider
Search Liquor & Gaming NSW-approved providers by course,
delivery method and location.
Official NSW RSA Page
RSA course materials, interim certificates, competency cards
and refresher information.
NSW Training Resources
Liquor and gaming learning resources, videos and mandatory
industry training information.
Your Competency Card
Competency Card Information
Apply, manage endorsements, replace cards and check renewal information.
Apply for Your Card
Service NSW application information after receiving your interim certificate.
Renew RSA Competency
Renewal and refresher information when your competency approaches expiry.
Special NSW Work Roles
Same-day alcohol delivery:
If your work involves same-day alcohol delivery in NSW, RSA may not be the only training required. NSW also has Responsible Supply of Alcohol Training (RSAT) requirements for relevant delivery workers.
If your work involves same-day alcohol delivery in NSW, RSA may not be the only training required. NSW also has Responsible Supply of Alcohol Training (RSAT) requirements for relevant delivery workers.
Victoria
Useful for Victorian students:
Always use Liquor Control Victoria's current provider list because
regulator approval is separate from ordinary RTO registration.
Provider & Training Resources
Approved RSA Providers
Current Liquor Control Victoria list of approved in-person and
approved online providers.
Victorian RSA Portal
Certificates, RSA refresher information, interstate pathways
and Victorian requirements.
Refresher & Certificate Support
Victoria provides an official RSA refresher pathway.
Students should use the Liquor Control Victoria website rather than
purchasing an unnecessary new full RSA course.
Queensland
Important role difference:
RSA is staff training. Licensees and approved managers may instead have
additional Responsible Management of Licensed Venues (RMLV)
requirements.
Staff & Manager Training
Mandatory Staff Training
Official Queensland information covering RSA, RMLV and other
licensed-premises training.
RSA Certification Information
Queensland government information about RSA certification and training.
Already trained?
Business Queensland also provides short online RSA learning material for people who want to refresh and test their knowledge.
Business Queensland also provides short online RSA learning material for people who want to refresh and test their knowledge.
South Australia
South Australian students:
Check the Commissioner's current provider list rather than relying only
on an RTO advertising RSA.
Approved Training
Approved RSA Providers
Current Consumer and Business Services list of approved RSA providers.
Licensed Venue Responsibilities
RSA, responsible persons, staff responsibilities and venue compliance.
Moving Into Management
Lost RSA certificate?
RSA certificates in SA are issued by the training provider, not CBS. Students should first contact the RTO that issued their certificate.
RSA certificates in SA are issued by the training provider, not CBS. Students should first contact the RTO that issued their certificate.
Western Australia
WA students:
Keep a copy of your RSA certificate because relevant employees are
required to provide evidence of their training to their employer.
Mandatory Training
WA Mandatory Training
RSA requirements for employees, supervisors, licensees and approved managers.
Liquor Management & Training
Central WA resource for RSA, manager training and licensed-premises management.
Career Progression
RSA alone does not make a person an approved manager.
WA has separate restricted and unrestricted approved-manager
pathways depending on the type of premises and role.
Tasmania
Official RSA Resources
Tasmania RSA Information
Staff RSA requirements, age requirements and employer responsibilities.
Recognised RSA Courses
Details of RSA training accepted for staff and liquor licence holders.
Tasmanian Training Organisations
Providers registered with the Commissioner for Licensing.
Young workers:
Tasmania has specific rules for employees aged 16 or 17. Whether a young employee can sell or serve liquor depends on the licensed area and supervision arrangements. Students under 18 should read the regulator guidance rather than assume the same rule applies to every venue.
Tasmania has specific rules for employees aged 16 or 17. Whether a young employee can sell or serve liquor depends on the licensed area and supervision arrangements. Students under 18 should read the regulator guidance rather than assume the same rule applies to every venue.
Australian Capital Territory (ACT)
RSA & Workplace Resources
ACT Liquor & RSA Information
RSA providers, refresher information, incident reporting,
intoxication guidance and workplace signage.
RSA at Events & Permits
Useful for students working at festivals, markets and permitted events.
Incident & ID Resources
ACT licensed-premises guidance includes specific requirements for
reportable incidents.
Examples include fights, assaults, providing medical assistance,
refusing entry and confiscating suspected fake identification.
Fake ID:
ACT guidance includes procedures for issuing a receipt when identification is seized and sending the seized document to the Commissioner for Fair Trading.
ACT guidance includes procedures for issuing a receipt when identification is seized and sending the seized document to the Commissioner for Fair Trading.
Security workers:
Security employees working at ACT liquor-licensed premises must also hold a current RSA certificate.
Security employees working at ACT liquor-licensed premises must also hold a current RSA certificate.
Northern Territory
Official RSA Portal
Refresher Training
The Northern Territory provides an official
free RSA refresher pathway.
Workers should check their RSA currency rather than assume an older
certificate remains current indefinitely.
Workplace Records
NT licence holders must keep a staff RSA register containing copies of
current RSA certificates and refresher evidence.
Students should therefore keep their certificate and refresher records
accessible for their employer.
Be cautious of websites offering questionable or instant RSA certificates.
NT Licensing specifically advises that RSA certificates and refresher
certificates must be genuine and valid.
National Qualification Check
Check recognised training organisations and qualification details.
Keep These Records Safe
✓
Your RSA Statement of Attainment or recognised RSA certificate.
✓
Any state-specific certificate, card or competency credential.
✓
Your competency/card number where your jurisdiction issues one.
✓
Any refresher-training confirmation or certificate.
✓
Copies of additional role-specific training such as RSAT, RMLV or manager training.
✓
Current contact details with the regulator where renewal notifications are provided.
Your RSA Learning Does Not End When the Course Finishes
Keep your qualification records safe, check regulator requirements when changing states or job roles, complete refresher training when required and use the official links above whenever you need current information.